Refund, Cancellation, and Dispute Policy

By registering for a workshop or service offered by Research and AI Solutions L.L.C-FZ, you agree to the following policy.

1. Registration confirmation. A workshop seat is confirmed only after successful payment, subject to availability and any stated minimum-enrollment requirement.
2. Participant cancellation. Unless a specific workshop page states otherwise, paid online-workshop fees are generally non-refundable after registration is completed.
3. Transfer requests. At our discretion, a participant may be allowed to transfer to another available workshop or transfer the seat to another person. The request must be made before the relevant workshop or session starts.
4. Times announced after purchase. Where a session time was shown as “To be announced” at purchase, the final time will be communicated by email or WhatsApp. If that time is unsuitable, the participant may request a transfer or refund within 48 hours of the notification and before the relevant session.
5. Minimum enrollment. If a workshop does not reach its stated minimum enrollment, we may reschedule or cancel it. Paid participants will be offered a full refund or transfer to a future workshop.
6. Cancellation or material change by us. If we cancel a workshop or make a material change that prevents delivery as described, affected participants will be offered a transfer or refund.
7. Refund processing. Approved refunds are returned to the original payment method where possible. Processing time may depend on the payment provider and the participant’s bank.
8. Chargebacks and disputes. If you believe a payment was made in error, contact us first so we can investigate before you file a dispute with your bank or card provider.
9. No guarantee of outcome. Payment does not guarantee an academic, research, publication, business, clinical, or professional outcome unless explicitly stated in writing.

Last updated: 11 July 2026.